khai

AI systems for business

Khai / Services / Chat and automations

Clay model of a navy chat bubble on a plinth

A chat bubble on your website.

A website chat that knows your prices.

A chat on your website that answers from your own price list and policies, plus the small automations around it: quote follow-ups, review requests and intake forms that land in the right place.

What it does

Answers the questions you get ten times a day, and books the ones that are ready.

The chat reads your own documents: prices, service areas, policies and hours. It answers from them, books an appointment when the customer is ready, and hands the conversation to you when it should.

  • Answers from your own documents
  • Books appointments into your calendar
  • Hands over to a person when it should
  • Sends you the full conversation

Small automations

The jobs that fall through the cracks when you’re busy.

01

Quote follow-up

Three days after a quote, the customer gets a short note asking if they have questions.

02

Review request

When a job is marked done, the customer gets a link to leave a Google review.

03

Intake forms

Website forms land in the right inbox or spreadsheet, already sorted.

04

Reminders

Appointment reminders by text, so fewer customers forget.

FAQ

Before you book.

What does it cost?

It depends on what we connect and how much it handles. You get a clear quote after the intro call, before any work starts.

When does the chat hand over to a person?

When a customer asks for one, when a question isn’t covered by your documents, or when the topic is one you’ve marked as yours, like refunds. You get the full conversation so far.

Where do my files go?

Into an index that only your assistant reads. We only use AI providers whose business terms say your data isn’t used to train their models. See the security page for the details.

Who owns the accounts?

You do. Phone numbers, calendars and data accounts are set up in your business’s name, so nothing is locked to Khai.

Is there a long contract?

No. After setup it’s month to month. Cancel with 30 days’ notice and we hand everything over.

Book a call

Open what’s next.

Book an intro call
khainguyen@khaiagency.com